The following words and expressions have the following meanings unless inconsistent with the context:
|“DPO – Data Protection Officer”||Mr Aaron Corbett who is contactable by post at PSC Systems, Unit 8 Waters Business Park, Oil Sites Road, Ellesmere Port, CH65 4FF|
|“cookies”||a small amount of data sent from the server, which is then stored on your computer’s hard disc drive;|
|“GDPR”||The EU General Data Protection Regulation (replaces the Data Protection Act 1998 as of 25th May 2018);|
|“Information Commissioners Office”||PSC is registered with the ICO under number ZA169260|
“process” or “processing”
“sensitive personal data”
|as defined by GDPR;|
|“we”, “us” or “our”||PSC Mailing Ltd t/a PSC Systems, registered in England and Wales under number 07132980, whose principal place of business and registered office is PSC Systems, Unit 8 Waters Business Park, Oil Sites Road, Ellesmere Port, CH 65 4FF who may be contacted at firstname.lastname@example.org; and|
|“you”, “your”||an individual, company, or firm contacting PSC Systems via any means.|
Our primary reason for collecting your personal data is to process your orders for goods from us. PSC Systems collects data when you make an enquiry. This data is stored within our secure CRM database which we take care to protect. Your data helps us deal with enquiries, provide you with a quote, produce your items and find out more about your company. We use the data to make sure we are recommending the correct products and provide you with the most efficient service possible.
We do not anticipate collecting or processing any special category data (being relating to race, ethnic origin, political opinion, religious or similar beliefs, membership of trade unions, physical or mental health or condition, genetic data, biometric data, sexual life or orientation) or data relating to criminal convictions.
Our Site may contain links to other websites. Please note that we are not responsible for the privacy practices of such other third party websites and advise you to read the privacy statements of each website you visit which collects personal information.
- Our Policy for Processing your Personal Data
What personal data do we process and where do we get it from?
- When you contact us via the “Contact Us” form on our Site, or email us, or register on our Site we will collect personal data from you.
- When you contact us over the telephone we may collect personal data from you.
- Personal information may also be obtained automatically by your internet browser.
- Personal information obtained by us from customer surveys and/or offers.
- If you place an order for goods and when you subsequently submit payment for that order we will collect personal data from you.
- The types of personal data which we may collect from you could include, for example, your name, job title, your contact details (such as your address, telephone number and email address), credit / debit card information and other information collected on registration, in the “Contact Us” form or testimonial you may submit on our Site.
- What do we do with your Personal Data
We will process your personal data so that:
- we can process your orders for goods subject to the terms and conditions of our Site;
- we can fulfil our obligations to you under any contract for the supply of goods subject to the terms and conditions of our Site;
- we can deal with the general queries you raise from time to time through the “Contact Us” form on our Site, by post, by email, by fax or by telephone ;
- we can process any payment made by you; and
- we can process your registration details.
Other purposes for which we may process your personal data are:
- the general administration of your records by us;
- the general maintenance of our database and records by us;
- for security purposes to protect your personal data held and/or processed by us;
- to contact you for market research purposes;
- to maintain records of payments made by you;
- for our general marketing purposes unless you have notified us to the contrary.
When you enter our Site, your computer will automatically be issued with a cookie. Cookies in themselves do not identify the individual user, just the computer used. Many websites do this whenever a user visits their website to track traffic flows. If you wish to reject our cookie, you can configure your browser to do so (see our Cookies Policy below), alternatively you can ask your internet browser to alert you when a cookie is being set up.
- Who else gets to see your Personal Data?
- Internally by our data processors, any member of the sales, administrative or marketing teams in order to perform a range of tasks.
- Such couriers used by us from time to time for the purposes of delivering goods ordered by you.
- Such financial service providers used by us from time to time for processing payment for goods.
- Such marketing companies used by us from time to time.
- GDPR & your individual rights
Under GDPR you have the following rights:
- The right to be informed – every consumer has the right to know if, when and how an organisation is using their personal information.
- The right of access – any data subject has the right to access their information free of charge.
- The right to rectification – the right to make alterations to the data is you discover that the information is incorrect or incomplete.
- The right to erasure – request the removal or deletion of your personal data
- The right to restrict processing – data subjects can ask for their information to no longer be processed.
- The right to data portability – allows individuals to obtain their personal data and reuse it elsewhere.
- The right to object – object to the use of personal data for marketing purposes.
- Rights in relation to automated decision making and profiling
You have the right to object to your personal data being used for ‘direct marketing’ and/or ‘host mailing’ purposes. You can change your options in relation to the information you wish to receive at any time by contacting our Data Protection Officer in writing by post.
You have the right under the GDPR to request from us information as to what personal data we are processing about you. Such requests should be made in writing by post to the Data Protection Officer. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. We will provide you with the relevant information without undue delay and at the latest within one month from receipt of such a request.
You have other rights under GDPR as detailed above in relation to our processing of your personal data. You can read more about your rights in detail on the Information Commissioner’s Office website.
- Maintenance of your personal data
We are committed to the security of your personal data. All our employees and sub-contractors with access to your personal data and/or who are associated with the processing of that data are contractually obliged to respect the confidentiality of your personal data in accordance with GDPR.
We have implemented technology measures and security policies to protect the personal data that we have in our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.
- Retention of Data
Under the General Data Protection Regulations, PSC Systems are able to decide how long exactly the period of data retention would be. We have determined that that will be a period of 20 years. After this period has passed, the data will be removed from all systems and locations.
- Contact information
If you have any queries about our processing or use of your personal data you should write, in the first instance to our Data Protection Officer.
If you want to learn more about your rights regarding your personal data and GDPR, you should contact the Information Commissioner’s office information line on: +44 (0)1625 545745 or visit their website at www.ico.gov.uk.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 2 years.